Have a question? Need support? We’re here.

Whether you’re looking for product guidance, have a question about your order, or just want to share something—we’re listening.

We’re here to help—really.

We’re a small, purpose-driven team made up of long haulers, clinicians, and people who care deeply about this mission. When you reach out, you’re not getting a bot—you’re talking to a human who gets it.

What to expect after you hit send

We typically respond within 1–2 business days.
Sometimes sooner, sometimes a little longer—especially if we’re deep in research or rest mode (we pace, too). Either way, we always read and respond.

Prefer to email directly?

No problem. You can reach us at:
support@longcovidstore.com
We check every message and do our best to get back to everyone personally.

You can contact us anytime.

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